Questions
before you order.

Most standard checkout items need at least 48 hours. Custom cakes and cupcakes usually need at least 2 weeks, depending on the date, design, and current availability.

Custom cakes are quoted individually. Submitting the inquiry form does not reserve your date yet. I review the date, serving needs, flavor, design, and availability before sending a quote or payment link. Your order is booked once the details are confirmed and payment is received.

Pickup is local to Hutto. Pickup details are confirmed after checkout or after your custom order is booked. If you need a specific pickup window, please include that when you order or submit your inquiry.

Delivery may be available when timing allows. Hutto delivery is $15. Greater Austin delivery is $40 and may include Taylor, Round Rock, Pflugerville, Austin, Georgetown, Cedar Park, and similar nearby areas when available.

Shipping is limited to eligible shelf-stable items and is available only within Texas. Custom cakes, refrigerated items, and local-only products are not available for shipping.

Happy Hippo Bakery is not an allergen-free kitchen. Products may contain or come into contact with wheat, milk, eggs, peanuts, tree nuts, soy, sesame, and other common allergens. If you have an allergy or dietary restriction, please reach out before ordering so I can let you know what is realistic.

Ready-to-order menu items need reasonable notice for changes or cancellations before production starts. Custom order deposits are non-refundable once the date is reserved and design or planning work has started. If there is a quality issue or a bakery-side error, please reach out as soon as possible so I can review it case by case.

If you want a ready-to-order bakery item, start with the Shop page. If you need a custom cake, start with the Cakes page. If you need a larger quantity order for a business, school, church, or community event, use the Large Orders and Events form.